Business Recovery Support Webinar: Helping businesses to recover and thrive

The first webinar in the series covers a number of essential topics, including ensuring businesses are safe for customers and employees. It also looks at operating safely, applying social distancing measures to businesses and looking at what will drive sales going forward. A key aspect for businesses at this time will be demonstrating (and communicating) to customers that businesses are safe, have the goods customers want to buy and that businesses are open and ready to serve them.

Topics and themes include:

• Hygiene and safety for staff and customers
• Operating the business; space, stock and service
• Making it easy for customers
• Informing and engaging with customers
• Implementation actions